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Boost your EQ!
Have you ever wondered why some people just seem so "put together" emotionally?
These are often the people with whom you feel comfortable working and have a way with handling themselves and others, even in challenging situations. These individuals may not necessarily be the smartest, but they are often the most successful. These people have high Emotional Intelligence.
Emotional Intelligence (often called EQ, the emotional intelligence quotient) (EI) refers to the ability to perceive, control, and evaluate emotions in the workplace and in life.
Developing self-awareness and self-confidence promotes increased productivity and higher job satisfaction, while building better rapport with others can lead to more positive relationships; improving relationships will help minimize misunderstandings, decrease stress and frustration, and generate a more optimistic outlook on life.
Objectives
This seminar will cover the following topics:
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What is EQ (Emotional Intelligence) and why it’s so important!
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Understand the dynamics of Emotional Intelligence
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Recognize how letting go of beliefs, emotions, and behaviors can impact the outcome of events
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Learn the 4 attributes of EQ
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Utilize the keys to effective communication skills for building rapport with all types of people
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Discover the 5 key skills of EQ and how to implement them in your daily life
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Participants
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Managers, supervisors, team leaders, administrative professionals, and every member of your organization can benefit from improved Emotional Intelligence.
Trainer
Terri Giosia - Corporate trainer, keynote speaker, business coach and writer / F.A.R. - FOCUS, ACTION, RESULTS!
For over 20 years Terri Giosia has captivated, inspired and motivated thousands of people with her words of wisdom, direct and down to earth approach; her passion and desire to uplift others is what resonates instantly with her audience.
Her seminars/workshops and lectures have been an added value to organizations like: Tim Horton’s, Rona, Ikea, Urgences Santé, Maple Leaf, Bell Solutions only to name a few.
Terri studied business administration at McGill University and continues to keep her knowledge up to date with courses, most recently on education leadership and professional development.
Terri’s been featured in The Gazette, the Mirror, Divine, and The Suburban; has been on numerous internet and television talk shows: “CityTv’s Breakfast Television, Global’s Morning Show, “Ciao Montreal” and “From Egypt to Montreal. As well as on CBC radio and has been a recurring guest on Montreal’s #1 talk radio station CJAD.
A self published author of 4 books and a contributing writer for several online sites: (Company of Women, Self Growth and Ezines) Terri is a force...an energy; allow hers to infuse you!
Languages
Our training seminars are available in French and English
How can you take this training?
1
Public session*
Public session* This training will not be available for Winter-Spring 2018.
2
Webinar
Some of our courses are available online. This course will not be available for Winter-Spring of 2018.
3
In your business
Our teachers can train at your place of business. For more information, contact us* Thank you for considering our trainings. We wish to inform you that public courses require a minimum number of participants which may vary according to the training. If this number is not reached, the course may be cancelled or postponed to a later date. Moreover, the training location could be modified. If such a change were to occur, you would be notified at least 48 hours in advance.
Other courses offered by this trainer
- Telephone and email etiquette
- Boost your EQ
- Effective meeting
- Great customer service
All our training can be tailored to your specific needs
If our regular training does not fit your corporate needs, we can adapt our offering to meet your objectives or elaborate a personalized training plan. Do not hesitate to contact us to let us know about your specific requirements.