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How to improve your closing ratio while cold calling

Cold calling is one of the most effective ways to communicate with your customers and prospects. But without an appointment, there is no sale.

In this workshop, you will learn how to build your argument, organize and manage your telephone prospecting skills using appropriate techniques.

At the end of this workshop, you will know how to get qualified leads and turn your contacts into real business opportunities!

Objectives

- Increase your number of appointments
- Know the specifics of phone communication
- How to establish a productive work environment
- Prepare a personalized scenario for your telephone conversation
- Overcoming appointment making obstacles
- Gain appointment making techniques
- How to tack results

  • Participants

  • This training is aimed at all who use the telephone to generate sales and prospects.

Trainer

Rose Marie De Sousa is first and foremost an entrepreneur who had great achievements to her credit:
- Entrepreneur and business woman;
- Degree in Business Administration from the Université du Québec à Montréal;
- Marketing Certificate from the Université du Québec à Montréal;
- International Business Certificate from the Université du Québec à Montréal;
- Sales Training from Roger St. Hilaire;
- Training in Social Media from Collège Maisonneuve;
- Merit award in the “young entrepreneur” category - Innovation and job creation;
- Several recognitions and awards in sales;
- Opening of three new markets in the oil sector;
- Author of a dozen training programs for the business of selling.

Rose Marie loves human contact, sharing her knowledge, her sense of humour and dynamism. She is known for being hard working, passionate and discipline and always aiming to improve herself and her teaching techniques, to increase customer satisfaction and enhance performance. She likes to find solutions that differentiate you from your competitors.

Polyglot Rose Marie has established herself in the field of sales and marketing with a good experience. She has worked in a variety of industries such as food, cosmetics, oil industry, communications, computers, insurance and more. She also worked as a marketing analyst at Bombardier.

While leading her company in the field of cosmetology, she has acquired over the last eight years extensive experience as a consultant and trainer in schools and working with managers and other key people.

Rose Marie is recognized as a dynamic sales strategist, focused on results. She is also known to retain customers.

The trainings provided by Rose Marie are dynamic and oriented on practice to favor retention and maximum transfer in the work environment of her learners.

Languages

Our training seminars are available in French and English


How can you take this training?

1
Public session*
This training will not be available for Winter-Spring 2018.
2
Webinar
Some of our courses are available online. This course will not be available for Winter-Spring of 2018.
3
In your business
Our teachers can train at your place of business. For more information, contact us

* Thank you for considering our trainings. We wish to inform you that public courses require a minimum number of participants which may vary according to the training. If this number is not reached, the course may be cancelled or postponed to a later date. Moreover, the training location could be modified. If such a change were to occur, you would be notified at least 48 hours in advance.


Other courses offered by this trainer

- Better selling of your produts/services
- Closing while cold calling

All our training can be tailored to your specific needs

If our regular training does not fit your corporate needs, we can adapt our offering to meet your objectives or elaborate a personalized training plan. Do not hesitate to contact us to let us know about your specific requirements.